Available for opportunities

Renata Baldissara-Kunnela

AI Developer · |

Building production LLM & agent systems with 15+ years in enterprise engineering. I turn complex AI into reliable, measurable business value.

15+ Years Experience
4 AI Products in Production

Who I Am

AI Developer and AI Quality Engineering specialist with 15+ years in enterprise systems (banking, insurance, integration-heavy environments). I build production LLM and agent solutions embedded into business workflows using structured prompting, RAG grounding, fine-tuning, and tool orchestration.

I also design reliability systems for modern AI: guardrails, fallback behavior, and automated evaluation (LLM-as-judge + rule-based checks) used for regression testing and continuous improvement.

Viitasaari, Finland
PT · FI · EN · ES
Speaker: Testaus ja AI 2024

LLM / NLP

Structured prompting, RAG grounding, fine-tuning, hallucination reduction, uncertainty handling

AI Agents

Multi-agent orchestration, protocol-driven behavior, controlled tool access & permissions

AI Reliability

Guardrails, prompt injection awareness, fallback strategies, safe escalation paths

Evaluation & Testing

LLM-as-judge + rule checks, quality metrics, regression testing, continuous improvement

Backend & Integrations

FastAPI, Pydantic, PostgreSQL, Redis, REST APIs, OAuth2 principles

Automation & QA

Robot Framework, Postman, TestRail, Jira, Confluence, CI/CD practices

Featured Projects

Open Source
Open Source

VERITAS-framework

Evaluation framework for AI systems with LLM-as-judge capabilities, comprehensive quality metrics, and regression testing support.

Python LLM-as-judge Evaluation
Production AI Products
Production Current

FriendlyAI

02/2025 – Present · AI Developer & Quality Engineering

Production assistants and automation for customer support and lead generation; tracking and metrics in place; continuous improvement through evaluation loops.

LLM RAG ElevenLabs Voice AI
Production

Lumanela.fi

Production · AI Developer

LLM + RAG + fine-tuning; structured prompt logic and edge-function orchestration.

LLM RAG Fine-tuning Edge Functions
100–500 conv/month
Confidential

Jurevo

Confidential · AI Architect

Multi-agent orchestration with controlled tools; chat evaluation harness (LLM-as-judge + rule checks); modular backend (FastAPI, PostgreSQL, Redis) and high-performance enterprise search.

FastAPI PostgreSQL Redis Multi-agent

Experience

02/2025 – Present

FriendlyAI

AI Developer & Quality Engineering

Production assistants and automation for customer support and lead generation; tracking and metrics in place; continuous improvement through evaluation loops.

09/2023 – 02/2025

TietoEvry / Fennia

API Tester / Quality Engineering

Owned API quality for RAML/MuleSoft APIs (TestRail, Jira); built Postman automation and exportable evidence for release readiness; collaborated with developers and architects to resolve integration issues.

01/2016 – 03/2023

Samlink Oyj

Senior Test Automation Engineer / Quality Engineering

Developed scalable test automation for banking-grade systems (Robot Framework + Python); built QA practices for integration-heavy service chains; ensured release readiness under strict reliability and audit requirements.

Academic Background

BSc in Computer Science / Business IT

JAMK University · 2011–2016

MBA (International Business and Law)

Åbo Akademi · 2004–2006

BBA (Management)

Faculdade Cândido Mendes, Brazil · 1985–1990

Guest Lecturer

JAMK · 2007–2016

Skills & Technologies

AI / LLM

OpenAI GPT Anthropic Claude Azure OpenAI Google Gemini Hugging Face LangChain LlamaIndex RAG Fine-tuning Prompt Engineering Guardrails LLM-as-judge

Development

Python FastAPI Pydantic PostgreSQL Redis REST APIs OAuth2 Docker CI/CD

QA & Testing

Robot Framework Postman TestRail Jira Confluence RAML/MuleSoft ISTQB

Languages

🇧🇷 Portuguese Native
🇫🇮 Finnish Fluent
🇬🇧 English Excellent
🇪🇸 Spanish Fluent

Certifications & Training

ISTQB Foundation — Certified Tester (Jan 2014)
ISTQB Foundation — Agile Tester (Apr 2015)
Advanced Robot Framework (Nov 2015)
Multimodal Prompting with Google Gemini (May 2024)
Prompt Engineering Basics with Azure OpenAI (May 2024)
Speaker: Testaus ja AI 2024

Contact

Open to AI development roles, consulting, and collaboration on interesting AI projects. Feel free to reach out!

Download My CV

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