{ "$schema": "https://raw.githubusercontent.com/jsonresume/resume-schema/v1.0.0/schema.json", "meta": { "version": "v1.0.0", "canonical": "https://renata-resume.vercel.app/resume.json", "lastModified": "2026-05-15", "language": "en" }, "basics": { "name": "Renata Baldissara-Kunnela", "label": "AI Developer — LLM & Agent Systems", "email": "renatbk.linkedin@gmail.com", "phone": "+358 40 182 9008", "url": "https://renata-resume.vercel.app/", "summary": "AI Developer and AI Quality Engineering specialist with 15+ years in enterprise systems (banking, insurance, integration-heavy environments). Builds production LLM and agent solutions embedded into business workflows using structured prompting, RAG grounding, fine-tuning, and tool orchestration. Designs reliability systems for modern AI: guardrails, fallback behavior, and automated evaluation (LLM-as-judge plus rule-based checks).", "location": { "city": "Viitasaari", "countryCode": "FI", "region": "Central Finland" }, "profiles": [ { "network": "LinkedIn", "username": "renata-kunnela-4002a726a", "url": "https://www.linkedin.com/in/renata-kunnela-4002a726a/" }, { "network": "GitHub", "username": "RBKunnela", "url": "https://github.com/RBKunnela" } ] }, "work": [ { "name": "FriendlyAI", "position": "AI Developer & Quality Engineering", "startDate": "2025-02", "endDate": null, "summary": "Production LLM assistants and automation for customer support and lead generation with continuous-improvement evaluation loops.", "highlights": [ "Built production AI assistants and automation flows for customer support and lead generation.", "Implemented tracking and quality metrics across LLM-driven flows to make assistant behavior measurable.", "Designed evaluation loops (LLM-as-judge plus rule-based checks) driving continuous improvement of prompts and responses.", "Integrated LLM behavior into existing business workflows with focus on reliability, fallback paths, and safe escalation." ] }, { "name": "TietoEvry / Fennia", "position": "API Tester & Quality Engineering", "startDate": "2023-09", "endDate": "2025-02", "summary": "End-to-end API quality for RAML/MuleSoft integrations in a complex insurance environment.", "highlights": [ "Owned end-to-end API quality for RAML/MuleSoft APIs across complex insurance integrations.", "Managed test cases and release evidence in TestRail and Jira; built exportable evidence packs for release-readiness reviews.", "Built Postman test automation suites covering contract, integration, and regression scenarios.", "Collaborated with developers and architects to resolve integration defects across multi-system insurance flows." ] }, { "name": "Samlink Oyj", "position": "Senior Test Automation Engineer", "startDate": "2016-01", "endDate": "2023-03", "summary": "Scalable test automation and QA practices for banking-grade systems under strict reliability and audit requirements.", "highlights": [ "Developed scalable test automation for banking-grade systems using Robot Framework and Python.", "Established QA practices for integration-heavy service chains under strict reliability and audit requirements.", "Designed regression and release-readiness pipelines for production deployments in regulated environments.", "Mentored testers and supported requirement clarification with developers and business analysts." ] } ], "education": [ { "institution": "JAMK University of Applied Sciences", "url": "https://www.jamk.fi/", "area": "Computer Science / Business IT", "studyType": "BSc", "startDate": "2011", "endDate": "2016" }, { "institution": "Åbo Akademi", "url": "https://www.abo.fi/", "area": "International Business and Law", "studyType": "MBA", "startDate": "2004", "endDate": "2006" }, { "institution": "Faculdade Cândido Mendes, Brazil", "area": "Management", "studyType": "BBA", "startDate": "1985", "endDate": "1990" }, { "institution": "JAMK University of Applied Sciences", "area": "Guest Lecturer", "studyType": "Teaching", "startDate": "2007", "endDate": "2016" } ], "certificates": [ { "name": "ISTQB Foundation — Certified Tester", "date": "2014-01", "issuer": "ISTQB" }, { "name": "ISTQB Foundation — Agile Tester", "date": "2015-04", "issuer": "ISTQB" }, { "name": "Advanced Robot Framework", "date": "2015-11" }, { "name": "Multimodal Prompting with Google Gemini", "date": "2024-05", "issuer": "Google" }, { "name": "Prompt Engineering Basics — Azure OpenAI", "date": "2024-05", "issuer": "Microsoft" }, { "name": "Speaker — Testaus ja AI", "date": "2024" } ], "skills": [ { "name": "AI & LLM", "level": "Expert", "keywords": [ "OpenAI", "Anthropic Claude", "Azure OpenAI", "Google Gemini", "LangChain", "LlamaIndex", "RAG", "Fine-tuning", "Guardrails", "LLM-as-judge", "Prompt Engineering", "MCP", "Multi-agent orchestration", "Structured prompting", "Hallucination reduction", "Prompt injection awareness" ] }, { "name": "Engineering", "level": "Advanced", "keywords": [ "Python", "FastAPI", "Pydantic", "PostgreSQL", "Redis", "REST APIs", "OAuth2", "Docker", "CI/CD", "Edge Functions" ] }, { "name": "QA & Testing", "level": "Expert", "keywords": [ "Robot Framework", "Postman", "TestRail", "Jira", "Confluence", "RAML", "MuleSoft", "ISTQB", "Test Automation", "API Testing", "Regression testing", "Release readiness", "Integration testing" ] }, { "name": "Domains", "level": "Senior", "keywords": [ "Banking systems", "Insurance systems", "Enterprise integration", "Audit & compliance environments" ] } ], "languages": [ { "language": "Portuguese", "fluency": "Native speaker" }, { "language": "English", "fluency": "Excellent" }, { "language": "Finnish", "fluency": "Fluent (working language)" }, { "language": "Spanish", "fluency": "Fluent" } ], "awards": [ { "title": "4 AI products shipped to production", "summary": "FriendlyAI assistants, Lumanela.fi (100–500 conversations/month), Jurevo multi-agent orchestration, plus internal evaluation systems." }, { "title": "3 open-source frameworks published", "summary": "ALMA-memory (PyPI + npm), AGtestari, and VERITAS-framework — all available on GitHub.", "awarder": "GitHub / PyPI / npm" }, { "title": "Conference speaker — Testaus ja AI 2024", "date": "2024", "awarder": "Testaus ja AI", "summary": "Finland's testing and AI conference." }, { "title": "15+ years across regulated enterprise environments", "summary": "Banking-grade systems at Samlink and insurance integrations at TietoEvry/Fennia under audit and compliance constraints." } ], "strengths": [ { "title": "End-to-end AI ownership", "description": "From prompt design and RAG grounding through guardrails, evaluation, and production reliability — full LLM lifecycle, not just the prototype layer." }, { "title": "Enterprise discipline applied to AI", "description": "15+ years in banking and insurance environments under audit and compliance constraints; reliability and traceability as baseline, not bonus." }, { "title": "Cross-functional communication", "description": "Multilingual (Portuguese, Finnish, English, Spanish) and experienced bridging developers, architects, and business stakeholders across multi-system enterprise flows." } ], "projects": [ { "name": "ALMA-memory", "description": "Persistent memory layer for AI agents. Alternative to Mem0 with scoped learning, anti-patterns, multi-agent sharing, and MCP integration.", "highlights": [ "Published on PyPI and npm", "Scoped learning and anti-patterns", "Multi-agent sharing", "MCP integration" ], "keywords": ["Python", "SQLite", "MCP", "FastAPI", "npm"], "startDate": "2025", "url": "https://alma-memory.pages.dev/", "type": "Open Source", "roles": ["Creator", "Maintainer"], "entity": "Personal", "repository": "https://github.com/RBKunnela/ALMA-memory" }, { "name": "AGtestari", "description": "AI-powered unified testing platform deploying autonomous QA agents into customer Azure environments. Consolidates frontend, backend, mobile, accessibility, and performance testing through a 12-phase enterprise workflow.", "keywords": ["FastAPI", "React", "Azure", "AI Agents", "Jira"], "startDate": "2025", "url": "https://agentictestari-landing.pages.dev/", "type": "Open Source / SaaS", "roles": ["Creator"], "entity": "Personal", "repository": "https://github.com/RBKunnela/AGtestari" }, { "name": "VERITAS-framework", "description": "Evaluation framework for AI systems with LLM-as-judge capabilities, quality metrics, and regression testing support.", "keywords": ["Python", "LLM-as-judge", "Evaluation"], "type": "Open Source", "roles": ["Creator"], "entity": "Personal", "repository": "https://github.com/RBKunnela/veritas-framework" }, { "name": "Jurevo", "description": "Multi-agent orchestration with controlled tools and a chat evaluation harness (LLM-as-judge plus rule checks). Modular backend and high-performance enterprise search.", "keywords": ["FastAPI", "PostgreSQL", "Redis", "Multi-agent"], "type": "Confidential", "roles": ["AI Architect"] }, { "name": "Lumanela.fi", "description": "LLM with RAG and fine-tuning. Structured prompt logic and edge-function orchestration in production.", "keywords": ["LLM", "RAG", "Fine-tuning", "Edge Functions"], "type": "Production" } ] }